Shipping and Return Policy of You Construct

This Shipping and Return Policy outlines the procedures for shipping, delivery, and returns for products purchased through You Construct (“we,” “us,” “our”).

1. Shipping

1.1. Shipping Providers: Our Vendors may use various shipping carriers to deliver products. The shipping carrier used for your order will be determined by the Vendor.

1.2. Shipping Times: Shipping times vary based on the Vendor’s location, product availability, and your delivery address. Estimated shipping times will be provided during the checkout process.

1.3. Shipping Costs: Shipping costs are determined by the Vendor and may vary based on product weight, size, and delivery location. Shipping fees will be displayed during the checkout process.

2. Delivery

2.1. Delivery Responsibility: Vendors are responsible for ensuring timely and accurate delivery of products. We facilitate communication between buyers and Vendors regarding delivery status.

2.2. Delivery Address: Ensure your delivery address is accurate. We are not responsible for undelivered packages due to incorrect or incomplete addresses provided by buyers.

3. Returns

3.1. Return Eligibility: Each Vendor on You Construct may have different return policies. Review the Vendor’s specific return policy on the product listing page.

3.2. Return Procedures: If eligible for a return, follow the Vendor’s instructions for initiating a return. Typically, this involves contacting the Vendor within a specified timeframe, providing order details, and returning the item in its original condition and packaging.

3.3. Refunds and Exchanges: Vendors will process refunds or exchanges according to their individual return policies. Refunds may be issued for the product cost minus any applicable restocking fees, shipping fees, or return shipping costs.

4. Damaged or Defective Items

4.1. Reporting Issues: If you receive a damaged or defective item, contact the Vendor immediately. Provide details and, if possible, include photographs showing the issue.

4.2. Resolution: Vendors will assess the situation and may offer a replacement, repair, refund, or other resolution as per their policies.

5. Contact Us

5.1. If you have any questions, concerns, or require assistance regarding shipping, delivery, or returns, please contact us at youconstruct.in/contact